Privacy Policy

Last updated: 1/19/2025

At 3D Mockup Generator, we believe your privacy is paramount. Our privacy practices are guided by these core principles:

  • We collect personal information only when essential
  • We process images in real-time without permanent storage
  • We share personal data only when necessary for legal compliance, service operation, or rights protection

For assistance with personal data deletion or correction, please contact our support team.

For information about GDPR compliance, please refer to the dedicated section below.

Site Usage Information

We gather standard non-personal information that web browsers and servers typically provide, including:

  • Browser specifications
  • Language settings
  • Referral sources
  • Timing of visits

Service Registration and Authentication

Creating a 3D Mockup Generator account requires your email address. We use Google Firebase for authentication and Firebase Firestore for storing your account data.

Authentication

Firebase Authentication collects and processes certain authentication data in accordance with Google's Privacy Policy. This enables us to:

  • Securely verify your identity
  • Manage your subscription status
  • Provide access to premium features

Data Storage

We use Firebase Firestore to store and manage your data. This includes:

  • Your account information
  • Subscription details
  • User preferences and settings

All data stored in Firestore is:

  • Encrypted at rest
  • Hosted in Google Cloud Platform's secure infrastructure
  • Subject to Google's security and privacy standards

Image Processing

Our image processing approach prioritizes your privacy:

  • Images are processed in real-time and are not permanently stored
  • We do not analyze, share, or retain uploaded images
  • All image processing occurs securely within our platform

Payment Processing

All financial transactions are handled through Stripe, our PCI-compliant payment processor. Your billing information never reaches our servers. For detailed information, please consult Stripe's Terms of Service.

GDPR Compliance

The General Data Protection Regulation provides privacy protection for individuals within the EU and EEA. You have the following rights:

  • Access your personal data
  • Object to data processing
  • Correct inaccurate information
  • Limit data processing
  • Request data deletion
  • Transfer your data

Analytics and Cookies

We use Google Analytics (via Firebase) to understand how users interact with our platform. This service uses cookies to:

  • Generate anonymous statistics about website visits
  • Track basic user journey through the site
  • Understand how users discover our platform
  • Measure site performance and usage patterns

These analytics cookies (prefixed with 'ga') are used to:

  • Distinguish unique users
  • Remember the number and timing of previous visits
  • Remember traffic source information
  • Determine the start and end of a session

You can opt out of Google Analytics tracking by using browser extensions like Google Analytics Opt-out Browser Add-on or by managing your cookie preferences in your browser settings.

Ownership Changes

In the event of acquisition, merger, or bankruptcy, user information may transfer to new ownership. Users acknowledge this possibility and that new owners may continue using personal data under this policy.

Policy Updates

While changes are typically minor, we reserve the right to update this policy at our discretion. We recommend checking this page periodically for updates.